We know that applying for a mortgage means trusting us with sensitive personal and financial information. This policy explains clearly how we collect, use, store, and protect your data — and what rights you have over it.
Last updated: October 15, 2026
New World Lending ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information about mortgage products, or communicating with our team.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, contact forms, and communications, including email, telephone, and SMS text messaging.
We may collect the following categories of information:
When you request information about mortgage products or financing options, we may collect information such as:
When you visit our website, certain information may be collected automatically, including:
We may use the information collected to:
We use personal information only for legitimate business purposes consistent with applicable laws and the disclosures provided when information is collected.
New World Lending maintains administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration, consistent with industry standards for financial institutions.
We retain your information only as long as necessary to fulfill the purposes described in this policy, satisfy legal and regulatory recordkeeping requirements, and resolve any disputes. We may share information with trusted third parties — such as credit bureaus, underwriters, and loan servicers — strictly as needed to process and service your mortgage.
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, and request that we delete your information where permitted by law.
You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Please note that we may still need to retain certain information to meet our legal and regulatory obligations as a mortgage lender.
New World Lending may offer SMS text messaging to individuals who expressly consent to receive communications from our company.
Depending on the consent provided, these messages may include:
By opting in to receive SMS communications, you authorize New World Lending to send text messages to the mobile telephone number provided, including automated messages where permitted by your consent and applicable law.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.
Consent to receive marketing text messages is not a condition of obtaining a mortgage, purchasing a product, or receiving services.
New World Lending does not sell or share your mobile telephone number, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are excluded from all other information-sharing practices described in this Privacy Policy. This information will not be shared with third parties or affiliates for their own marketing purposes.
We may disclose information to service providers that support our messaging operations, such as telecommunications providers or customer service platforms, solely as necessary to provide those services on our behalf and subject to appropriate safeguards.
We may disclose personal information when reasonably necessary to:
Any disclosure of nonpublic personal financial information is subject to applicable financial privacy laws and any separate privacy notices required by those laws.
We do not sell or share SMS opt-in consent or mobile telephone information for third-party marketing.
Our website may use cookies, analytics services, and similar technologies to understand website traffic, measure advertising performance, and improve the user experience.
You may be able to limit certain tracking technologies through your browser settings or applicable privacy preference tools.
Disabling cookies may affect certain website features.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, and comply with applicable legal and regulatory obligations.
Retention periods may vary depending on the nature of the information and applicable requirements.
You may contact New World Lending to request information about your personal information or to exercise privacy rights available under applicable law.
You may also:
Certain information may need to be retained to satisfy legal or regulatory obligations.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of websites that we do not operate. We encourage you to review their respective privacy policies before providing personal information.
Our website and mortgage services are intended for adults and are not directed toward individuals under the age of 18.
We do not knowingly collect personal information directly from children under 18 through our website.
New World Lending may update this Privacy Policy periodically to reflect changes in our services, business practices, legal obligations, or applicable regulations.
Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or our information-handling practices, please contact:
If you have questions about this Privacy Policy or how New World Lending handles your information, please reach out to our team using the details below.